How to fix iPhone stuck in headphone mode?

Is your iPhone screen displaying the headphone mode although your headphones are not plugged into the jack? Is your iPhone also not making any sound? You have pressed the power button on and off and it is still displaying? You have also plugged your headphones in and taken them out?

If this is a problem you’re currently experiencing, don’t worry! We have listed in our helpful guide below some easy ways you can boot this issue for good.

• Software flaw? Soft or Hard Reset
• Check your headphone jack for any dirt/debris
• Physical damage? Liquid damage, broken headphone jack/charging dock
• Visit us in store!

Why is my iPhone stuck in headphone mode?

Software flaw? Hard Reset

Your screen is currently displaying the headphone mode and it won’t disappear even though you don’t actually have any headphones in. There are a number of possibilities as to why this occurred and it may be that the software of your device just needs a little reset to fix this bug.

For a Hard Reset:

Force resetting your device turns your device on and off without affecting any data and resetting any current glitches or bugs your iPhone is facing.

iPhone 5/5s and 6/6s: Hold down both the power button and home button at the same time, hold down for 10 seconds and wait for the Apple logo to appear.

iPhone 7 and iPhone 7 Plus: Hold down both the power and volume button. Hold down for 10 seconds and wait for the Apple logo to appear.

iPhone 8/8 Plus/ X/ XR/ XS Max: Hold down either up or down volume button and the power/lock button at the same time. Hold down for 10 seconds and wait for the Apple logo to appear.

Check your headphone jack for any dirt/debris

It might be time to inspect your headphone jack. Take a look inside your charging port and headphone jack (use a flashlight to do this) for any dirt and residue. If you can see that there is debris stuck inside, find a small brush either a toothbrush or paintbrush and use this to extract the dirt inside. Be sure to be gentle whilst carrying this out and do not use any tweezers. Use of tweezers can damage the delicate pins and components inside. If you can’t get the debris out.

You can also try using a can of compressed air. Press and hold the home button and blow this into the charging dock and headphone jack of your iPhone. This can remove any remaining dirt that is lurking inside.

If you require assistance with this, we offer in-store a Dock Cleaning Service in which our skilled technicians professionally remove dirt from your device. Please ask in store for more details.

Physical damage – possible liquid damage or damaged charging dock/headphone jack

This is a very common problem if your iPhone is stuck in headphone mode. If your iPhone gets wet, it can cause your device a lot of issues. Why? The charging port is connected with the headphone jack and both ports are the only access to water getting inside the device.

If your screen is cracked, this can cause your device to have touch issues which may be the cause as to why the headphone mode is displaying on your screen. If your device is suffering from a damaged charging dock/headphone jack then the only way to solve this issue will be to fix.

To find out more about our screen replacement and charging dock costs, check out our prices here

Hardware problem – See our technicians in store!

If you none of our tips above have worked for you, it might be time to visit our expert technicians in store who can help you.

We would advise checking whether or not your iPhone is still in warranty with Apple. They could be able to solve this issue for you! If you still have a warranty with Apple this may be free, however, if your warranty has ended, this will cost. Check your warranty here